This Privacy Policy describes how CLEVERENCE MIDDLE EAST FZCO ("we," "us," or "our") collects, uses, and discloses personal data when you use TagTonic, our barcode label designer software-as-a-service platform (the "Service").
1. Who We Are
- Company Name: CLEVERENCE MIDDLE EAST FZCO
- Address: Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
- Contact Email: policy@cleverence.com
2. Data We Collect
Credentials
- Email address and username (no real name or phone number is collected)
- These are used for authentication, onboarding, and to provide technical support
Designs
- User-created label designs, including any images, logos, or text uploaded by the user
Print Data
- Raw data (e.g., text or barcode content) sent to generate labels
- We do not collect or store user-uploaded images within print data
Cookies
- We use cookies or similar technologies for session management and to ensure the Service functions properly
- We do not use cookies for third-party advertising or extensive tracking
3. How We Use Your Data
- Account Creation and Authentication: To create and manage your user account and verify your identity when you log in
- Service Provision and Maintenance: To store and manage your label designs, images, and raw print data
- Technical Support: To diagnose technical issues and provide customer care
- Service Improvements: To understand usage patterns and enhance our Service
- Legal Compliance: Where necessary, to comply with applicable laws and regulations
Contact Us
If you have any questions about this Privacy Policy, please contact us at: